The refund percentages and windows below are a starting template — confirm the actual numbers that match your enrollment policy before publishing this page.
01 Refund eligibility timeline
Eligibility depends on how much of the batch has been delivered at the time you request a refund:
02 How to request a refund
Email or message us
Send a refund request to hello@motionskool.com or through WhatsApp, including your full name and the batch you enrolled in.
Share your payment reference
Include your transaction ID or payment receipt so we can verify your enrollment.
We confirm your eligible amount
Based on the timeline in Section 1, we'll confirm the refund amount you're eligible for within 2 business days.
Refund is issued
Once confirmed, we process the refund to your original payment method — see Section 6 for timing.
03 Non-refundable situations
- Requests made after the refund window in Section 1 has closed
- Missed classes or assignments due to personal scheduling conflicts
- Suspension from a batch due to a violation of our Terms & Conditions
- Any add-on materials or one-time workshops explicitly marked "non-refundable" at checkout
04 If we cancel or postpone a batch
If Motion Skool cancels a batch entirely, all enrolled students receive a full refund. If a batch is postponed, you can choose to wait for the new dates or request a full refund instead.
05 Transferring to another batch
Instead of a refund, you can request a one-time transfer of your enrollment to the next available batch, provided your request is made before more than one week of classes has been delivered in your current batch. Transfers are subject to seat availability in the new batch.
06 Processing time
Approved refunds are processed within 7–10 business days, though your bank or payment provider may take additional time to reflect the amount in your account. Refunds are issued to the original payment method used at enrollment.
07 Contact us
Motion Skool
Email: hello@motionskool.com
WhatsApp / Messenger: available through the enrollment page
Have a question about a refund? Reach out and we'll get back to you within a few business days.